Help center
The questions our support team hears most. Can't find yours? Contact us and we'll answer within one business day.
Taking Prime Biome
How do I take it?
Chew one gummy per day, any time, with or without food. Consistency beats clock-watching - pick a moment you'll remember.
When will I see results?
Digestive comfort tends to show up first, often within the first two weeks. Skin changes are gradual and most people describe them from around week four. The guarantee runs 60 days for exactly this reason.
Can I take it with other supplements or medication?
It's a food-based probiotic gummy that pairs well with most routines. If you take prescription medication, or are pregnant or nursing, check with your doctor before starting.
What does it taste like?
A mild fruit flavor with a slightly earthy note from the botanicals. Most reviewers describe it as easy to take daily.
Ingredients & safety
Does it contain sugar or allergens?
The gummy uses a fruit base with no artificial colors, is non-GMO, and is free from added gluten and dairy. Always read the current bottle for the complete allergen statement.
Can I see a certificate of analysis?
Yes. Email your bottle's lot number to support and we'll send the matching batch COA. See the
lab testing page for the full process.
Orders, shipping & returns
Is there an autoship or subscription?
No. Every order is a one-time purchase. No subscription, no surprise renewals.
How fast does it ship?
Orders leave our facility within one business day. Average U.S. delivery is 3-6 business days. Details on the
shipping page.
What's your return policy?
A 60-day money-back guarantee that includes opened bottles. Email support with your order number to start. See the
guarantee page.
Where can I buy it safely?
Only here, on the official website. Prime Biome is not sold in pharmacies, on Amazon or eBay. Buying direct is how you know it's genuine and in date.