Real people in Asheville, North Carolina. We answer order, product and refund questions within one business day.
General & product: support@primebiomeofficial.com
Orders & returns: orders@primebiomeofficial.com
Phone: +1 (828) 555-0173
Hours: Mon-Fri, 9am-6pm ET
Response time: within 1 business day
Head office:
Verdamere Botanicals LLC
48 Haywood Street, Suite 210
Asheville, NC 28801, USA
Returns & fulfillment:
1190 Sweeten Creek Road
Asheville, NC 28803, USA
Please request a return confirmation by email before shipping bottles back.
This form opens your email app to send the message. We will never ask for card numbers or passwords by email - if a message claims to be from us and requests payment details, it is not genuine.
A note on buying safely: Prime Biome is sold only through this official website. Payment and shipping are handled by our official checkout partner. We do not sell through Amazon, eBay, pharmacies or third-party marketplaces, so any listing elsewhere is not authorized by us.
